Welcome to:

3003 Viscount Circle, Lindfields, Kissimmee, Florida

The property “OWNERS” and/or the management company reserve the right to refuse or terminate a booking at any time if guests fail to observe our “Terms & Conditions” those of our management agents, as well as any applicable Florida or Federal Law. These conditions are superior to and in addition to the booking conditions of any other agent or representative. 

Rental Period: Check in time is after 4:00 pm on the first day. Check-out time is before 10:00 am on the last day.  These times are set to ensure that the management agent has time to prepare the property, ready for the next client’s arrival. 

Pool Heating: Must be booked in advance of arrival to be guaranteed.  There is a supplement charge of £75.00 per week for pool heating, if required, it must be ordered for the entire length of your stay, and will not be available for just part of your stay – unless you are staying several weeks, in which case an arrangement can be made 

Damage: Clients are liable for all damage plus any extra bills or costs incurred including missing inventory or items irrespective of cost, even if the eventual cost exceeds the security deposit amount. Such liability includes, but is not limited to telephone calls, repairs, replacement items of any nature including breakages, special or unexpected cleaning, air conditioning or extra pool maintenance or cost of other services caused by a client.

Smoking & Pets: Our home is a non smoking property, if you wish to smoke it is requested that you do it outside.  Pets are also not permitted in our property, if discovered there will be an automatic charge of £250 to cover the cost of professionally cleaning all carpets and upholstery, there will also be an additional charge should pest control services be required.

Limitation of Liability: The property “OWNERS” and/or the management company do not accept any responsibility or liability for any accident, injury, illness or damage sustained to any person or their property during the rental period or by use of the pool facilities, regardless of howsoever it may have occurred.  Children must at all times be supervised by competent and responsible adults when using pool facilities and the pool access must be secured. Glass containers must not be used in or near the pool.

The property owners and/or the management company do not accept any responsibility or liability for any failure of services in the home regardless of how it may have occurred. It is the responsibility of the renter to inform the management company immediately of any accident, problem or shortfall so that it can be corrected, and the management company will use reasonable endeavors to rectify the problem.

No claim for any shortcoming or failure will be considered unless and until the management company is informed and no claims whatsoever will be accepted after a booking period has ended if the management company had not been informed promptly during the stay and been given the opportunity to rectify it
 

Third Parties: The property owners and/or the management company do not accept any responsibility or liability for acts of omission of third parties (including airlines, car rental companies, golf clubs or others for whom any agency arrangement is implied or in fact), weather or any force maker which may prevent or disrupt a client's booking.  

The booking contract exists between the “OWNERS” and the client and is limited to the rental of the property and associated services only. Any and all liability is limited to the value of the actual fees paid for the rental.

The information and descriptions supplied here are believed to be accurate and offered in good faith. Certain features or facilities may not be available from time to time due to circumstances beyond our control for which we accept no liability.

By accepting the booking and fees as paid, the renter accepts and agrees to abide by these conditions.

Financing: All rates quoted on our website are provisional and are subject to change between rental periods.  Once rental is agreed with the “OWNERS” for a set rental term, the price will not change unless there are delays providing final payment.

Currency: Our preferred currency of payment is in Pound Sterling. If required we may accept payment in $US which will be payable at the quoted rate from time of the deposit request to receipt of full booking fees.  We reserve the right to alter the total fees payable to reflect the value of currency if exchange rate varies from this by more than 10% between receiving the holding deposit and the total final payment.

Holding Deposit: To secure your reservation a deposit of £150 (or $US equivalent) will be required at the time of booking. (A larger deposit may be required for stays over two weeks).

Security Deposit: Once full payment has been received, the holding deposit will become a security deposit that, if required will be used to cover any damage or missing items that may occur during your stay.  It will also be used to cover any additional rental charges due to early arrival or late departure without prior notification and agreement.

A full day's rental will be charged for stays in excess of the booked period at 1/6th of the applicable weekly rate for each extra bookable day.  Security deposits are refunded once the property is verified to be as found by our management agent after your stay.  Security deposit refunds will be made as per the method of payment made by the clients when sending final payment.

Full Payment: Must be received 6 weeks in advance of your vacation commencing. This can be made either by US bank cheque in US funds, UK bank cheque in UK funds or UK funds (only) paid via PayPal (any PayPal charges must be bared by the client).

Florida hotel and resort tax is payable on your booking (these are included in rates quoted unless otherwise stated).

Cancellations: Any cancellation of a booking must be received in writing and will attract cancellation charges as follows:

·        More than 10 weeks before arrival date: Loss of £150 holding deposit.

·        Between 10 and 6 weeks before arrival date: 50% of total rental fee

·        Less than 6 weeks before arrival: No refunds will be given. 

Registered Guests - Only the number persons stipulated on the rental contract may reside at the property as guests. Please notify the “OWNERS” or Management Company as soon as possible of any changes made to your party.

The number of people staying at the property must not exceed the maximum capacity (8 Guests) allowed in the property. Should the “OWNERS” or the management company find that the number of people staying at the property exceeds that on the booking form, or the maximum capacity allowed they may, at there absolute discretion, ask the extra person or persons to vacate the property forthwith.

No camping is permitted in or around the property grounds.

Conduct & Behavior - The person signing this contract is responsible for the correct and appropriate behavior of the guests staying at our property.  Should any member of the party not behave in such a manner, the property “OWNERS” and/or the management company may at their absolute discretion ask the offending guest or guests to vacate the property forthwith.

Valuables - Any valuables left at the property is left at ones own risk. Neither the property “OWNERS” and/or the management company are responsible for their loss or damage.

Cleaning – Will be carried out prior to your arrival and at the end of your stay. Please note - If your stay is longer than 6 days cleaning is included however, if your stay is 6 days or less, cleaning will be charged at $70. House linen is provided in the property and will be clean and ready for use on arrival.  If extra cleaning or a change of linen is required throughout your stay, this can be provided but with an additional charge.

Garden and Ground Maintenance - The grounds around the property need regular maintenance. All efforts will be made to keep the disturbance to guests to a minimum during this time.

Consumables - Basic consumables, e.g. soap, toilet paper etc., are supplied when you arrive. However your holiday is self-catering and you are responsible for supplying, but not limited to, bathroom soaps, dishwasher soap, washing machine soap, toilet paper and other consumables during your stay.

“OWNERS” Cancellation - If for any reason, beyond our control, we have to cancel the client’s booking, we will refund the amount paid to us for the rental of our property (including deposit).  The property “OWNERS” and/or the management company will not be liable for any cancellation charges for travel.